TriHealth Named 2017 Most Wired Health System

July 10, 2017

Most Wired 2017

Health & Hospitals Networks Magazine, the leading publication for health systems nationally, has announced TriHealth has been named to its Most Wired list for the fifth year in a row and tenth time overall, according to John Ward, TriHealth Senior Vice President & Chief Information Officer.

Technology is making it easier for patients and providers to interact, thus improving communication, safety and patient-provider relationships. New tools are helping patients become more actively involved in their care and maintaining their health, according to a survey, released today by the American Hospital Association’s (AHA) Health Forum.

This year’s results show Most Wired hospitals are using smart phones, telehealth and remote monitoring to create more ways for patients to access health care services and capture health information.

  • 76 percent offer secure messaging with clinicians on mobile devices.
  • When patients need ongoing monitoring at home, 74 percent use secure e-mails for patients and families to keep in touch with the care team.
  • 68 percent simplify prescription renewals by letting patients make requests on mobile devices.
  • Nearly half of the hospitals are using telehealth to provide behavioral health services to more patients.
  • 40 percent offer virtual physician visits.

“Being named a Most Wired health system is an incredible honor,” said Ward. “This highlights the hard work and dedication the TriHealth Information Systems team provides to our patients, physicians and care teams daily, touching every aspect of health care throughout our system. I am truly proud of all of the team members that made this award possible.” 

“The Most Wired hospitals are using every available technology option to create more ways to reach their patients in order to provide access to care,” said AHA President and CEO Rick Pollack. “They are transforming care delivery, investing in new delivery models in order to improve quality, provide access and control costs.”

Innovation Support Patient Privacy, Predictive Modeling

Innovation in patient care embraces emerging technologies and underscores the need for secure patient information exchange. Hospitals have increased their use of sophisticated IT monitoring systems to detect patient privacy breaches, monitor for malicious activities or policy violations and produce real-time analysis of security alerts.

  • 97 percent use intrusion detection systems.
  • 96 percent perform data access audits.
  • Nearly 90 percent run targeted phishing exercises to teach employees to question suspicious emails.

Most Wired hospitals are transforming care delivery with knowledge gained from data and analytics.  They are investing in analytics to support new delivery models and effective decision-making and training clinicians on how to use analytics to improve quality, provide access and control costs.

  • 82 percent analyze retrospective clinical and administrative data to identify areas for improving quality and reducing the cost of care.
  • Three-quarters use sophisticated analytics such as predictive modeling and data to improve decision-making.
  • Nearly 70 percent interface electronic health record data with population health tools for care management.
  • More than 70 percent are providing data analytic tools training to physicians and nurses.

HealthCare’s Most Wired® survey, conducted between January and March 2017, is published annually by Health & Hospitals Networks (H&HN). The 2017 Most Wired® survey and benchmarking study is a leading industry barometer measuring information technology (IT) use and adoption among hospitals nationwide. The survey of 698 participants, representing an estimated 2,158 hospitals — more than 39 percent of all hospitals in the U.S. — examines how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration. 

Last Updated: July 18, 2017