Geriatric-Friendly Emergency Department

Hospitals & Locations > Bethesda North Hospital

Bethesda North Hospital has completed a $1.2 million renovation. The new Geriatric-Friendly Emergency Department has been designed to improve the quality of geriatric emergency care and improve outcomes by incorporating a multidisciplinary geriatric patient-centered team.

Changes to the Emergency Department include not only structural changes to the facility, but also staff education, development of geriatric protocols and the addition of Geriatric Navigators.

Purpose of the Geriatric-Friendly Emergency Department

Early interventions at point of entry result in:

  • Fewer returns
  • Increased patient satisfaction
  • Improved health care

Structural Enhancements

  • Slip-resistant, non-glare flooring
  • Stretchers with pressure-relieving mattresses
  • Hearing and visual assistive devices
  • Improved hand rail systems
  • Larger restrooms to provide easier access

Geriatric Training

non-slip-floors
  • Education of emergency nurses and emergency technicians through the NICHE Program. (NICHE—Nurses Improving Care for Healthsystem Elders)
  • Interventions
  • Geriatric assessments
  • Functional impairment screenings
  • Cognitive impairment and delirium screening
  • Geriatric protocols for pain and treatment

Geriatric Navigator Program

  • Assessment by geriatric trained social worker
  • Referrals to programs in the community to maintain health and safety in the home
  • Follow-up appointment with primary care physicians scheduled to ensure continuity of care
  • Follow up calls made as appropriate by social worker to address unmet needs
  • Geriatric Navigator: 513 865 1243

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