Visitor Restrictions and Information

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COVID-19 Visitor Restrictions

Updated Visitor Policy - Effective Monday, December 7

As the number of COVID-19 cases and hospitalizations continues to increase at TriHealth and throughout the region, our Command Center and physician leaders have decided to amend our ED, physician offices/practices, procedural areas, and ambulatory settings visitor policy back to a no visitor policy. TriHealth’s top priority is to ensure the safety of our team members, physicians, patients, visitors and community. By limiting visitors in outpatient and ambulatory settings, we can better control and maintain social distancing and reduce the potential for increased spread of the disease in our care settings.

Updated ED, Physician Offices/Practices, Procedural Areas and Ambulatory Visitor Policy
No visitors will be allowed to accompany patients in the physician offices/practices, procedural areas, and ambulatory settings.

Patients must wear a mask at all times when inside a physical building.

Exceptions:

  • Pediatrics – ED, physician offices/practices, procedural areas, and ambulatory settings will allow 1 visitor to accompany pediatric patient.
  • Parent is the patient and must bring child, due to no available childcare. Children age 3 and older must wear a mask at all times.
  • Patient requires wheelchair support
  • Patient requires support to understand instructions
  • If a visitor is accompanying the patient under an allowed exception, the following criteria must be met:
    • Visitors are required to wear a mask at all times.
    • Visitor must be screened for COVID-19 symptoms. If symptoms are present, visitor will be denied entry to the facility and the patient may need to reschedule appointment.

Inpatient and Med Surg Visitor Policy

  • 1 visitor per patient, except when the patient is in isolation:
    • Special circumstances and exceptions listed below, which will be handled on a case by case basis by clinical team.
    • Allowed visitors for each patient will continue to be documented in Epic.
  • Restricted visiting hours remain in effect – 9am - 7pm daily:
    • No restriction on the duration of each visit.
    • The 1 visitor may leave and return during the day of the visit during visiting hours.
    • The visitor may stay overnight.
  • All incoming visitors will continue to be screened for COVID-19 symptoms and must wear a mask:
    • If symptoms are suspected or detected, the visitor will be denied entry.
    • If the visitor refuses to wear a mask, they will be denied entry.
  • Age restrictions: the minimum age for inpatient visitors is 15 years of age
  • COVID-19 patients in isolation will not be allowed visitors, with the exception of end of life care.

EXCEPTIONS to Inpatient Visitor Policy

  • The inpatient visitor policy does not supersede existing policies in place for special circumstances.
  • The following areas have existing processes in place that do not change as a result of the inpatient visitor policy:
    • Maternity – 1 visitor per day and overnight.
    • Pediatrics – Physician office/practices, ambulatory and outpatient – 1 visitor allowed with visit, must be 16 and above.
    • NICU – 2 visitors per day, visitors remain restricted to the two people who received a band at the baby’s birth.
    • Special Care Nursery (SCN) at Bethesda North - 2 visitors per day, visitors remain restricted to the two people who received a band at the baby’s birth.
    • Psych – handled on case by case basis at the local level.
    • End of Life Care –handled on a case by case basis at the local level.
    • CVICU and MSICU – 1 visitor per day is allowed, but visiting hours are 9am-1pm and visitors must be age 16 years and above.
    • Bethesda North ICU – visiting hours are 9am-7pm.

Download Current Visitor Restrictions

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