Thanks for choosing our practice. Below are some of the questions our patients most frequently ask; we hope they are a helpful resource for you.
How do I make an appointment?
To schedule an appointment, please call our office at 513 793 2229 or 793 BABY between the hours of 8:30 a.m. and 5 p.m. We offer appointments at all locations, so please specify which location you would prefer. You will be asked to provide your insurance information over the phone, so we can verify your eligibility and minimize delays when you arrive at our office.
10550 Montgomery Road
Cincinnati, OH 45242
University Station Office
3715 Montgomery Road
Cincinnati, OH 45207
West Chester Office (Opening September 2017)
5900 West Chester Road
West Chester, OH 45069
How quickly can I get an appointment?
We understand that patients frequently call when they are having a problem or a concern. We will try accommodating your needs as quickly as possible, often getting you in the same day or the next day if you are having a problem.
What do I need to bring with me when I arrive?
If this is your first visit, please print and bring the completed Medical History Form.
TriHealth Women's Services Comprehensive OB-GYN uses Electronic Medical Records (EMR). What are the benefits of EMR?
- Secure and efficient access to medical records
- Your health records are easily transferable to other specialists, which allows for integrated services and comprehensive health care
- Faster scheduling and registration
- Easier to understand bills
- Access to your EMR allows you to be more engaged in your healthcare
Our goal is to provide you with the highest-quality care within our connected TriHealth system.
After I have been seen, how do I access my medical information?
At the completion of your visit, you will be given information allowing you to sign on to our secure patient portal, MyChart. From here, you will have access to a summary of your visit. If you received a Pap smear, you will be given a card with instructions on retrieving the results from the lab that processed the Pap. All of your laboratory results including Pap smears and sonograms are reviewed by your doctor. We encourage all of our patients to call for the results of the tests performed if they have not heard from our office. If an abnormality is found, we will attempt to contact you as soon as possible.
What if I need to cancel my appointment?
We kindly ask that you provide 24-hour notice if you need to cancel a scheduled appointment. This courtesy provides the opportunity for other patients to be seen during that time and prevents the need for any late cancellation charges.
What do I do if I have an emergency and the office is closed?
If you are experiencing a life threatening emergency, dial 911 or head to the nearest hospital Emergency Department.
If you have a problem that requires immediate attention, please call 513 793 2229 as soon as possible.
If the office is closed, your call will be forwarded to the automated paging system; one of our providers will be contacted and will quickly call you back. If you have a service on your phone line that doesn’t allow you to receive “calls marked private”, please disconnect this service by dialing *87 prior to calling. This will allow the on-call provider to return your call. We do ask that calls after-hours be limited to emergencies only or a charge may be assessed.
What if I need a prescription refill?
If you discover that your prescription will run out prior to your next visit, please call the office during normal office hours and have your pharmacist's telephone number available. For your safety, we will only authorize refills after reviewing your records.
If you are using medications on a long-term basis, or requiring multiple refills for the same prescription (not including birth control pills), we may require an office visit more frequently than once per year. These visits assure your safety and optimal medical care.
What if I am in the office and the doctor has an emergency?
Though every effort is made to adhere to our schedule, emergency cases always take precedence and patients will be seen as quickly as possible.
Is payment due at the time of my appointment?
All co-pays are due at the time of service. We accept cash, checks and most major credit cards and debit cards. Patients without insurance will be responsible for payment in full at the time of the service. If you cannot present your insurance card at the time of your visit, payment in full will be expected prior to you being seen.
We believe our fees to be competitive and reasonable. We are providers for Humana, Anthem, United Healthcare, Medical Mutual, Cigna, Tricare and Aetna as well as most other major medical insurance companies. We accept Medicare and most Medicaid plans.
Please contact our billing office should you have any financial questions or concerns.