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Good Samaritan Hospital

Guest Services Concierge Care

List of Concierge Offerings

Only available at Good Samaritan and Bethesda North hospitals at this time.

Patient and Guest Accommodations
  • Personal Items (toothbrush, toothpaste, hairbrush, cell phone chargers (2-hr loaner). etc.)
  • Comfort items (neck pillows, blankets prayer shawls)
  • Coordination of food delivery (Door Dash/Uber Eats)
  • Requests for Service Recovery and escalation leader
  • Books, magazines, newspapers or coloring pages and crayons, crossword puzzles, word search, sudoku
Information Services
  • Maps or directions
  • Local restaurant or area attraction recommendations
  • Assistance booking local hotels at patient/family expense
Help with other TriHealth Services
  • Pastoral Care/Emotional Support
  • Healing Touch services (when available)
  • Pet therapy (when available)
  • Prescription delivery prior to discharge
  • Interpretation Services
  • Spa services with TriHealth Pavilion at the patient/family expense (Doctor/Nurse approval required)