Visitor Information

At Good Samaritan Hospital, we realize how important it is for patients to have visits from their families and friends. We want these visits to be beneficial to the patient and convenient for you, the visitor. The following information will help guide your visit and ensure the health and well-being of your loved ones.

General Visiting Hours

General visiting hours on patient care units are 8 a.m. to 8 p.m. After this time, visitors should follow instruction for after-hours visitors (below).

In some areas of the hospital, the standard visiting hours may not apply. Those areas include Maternity Services, where visiting hours are open, and the Intensive Care Unit, where visiting hours are flexible to meet the needs of patients and their visitors.

Visiting hours for the Adult Inpatient Psychiatric unit and the Geriatric Behavioral Health unit are 4 to 8 p.m. weekdays and 1 to 8 p.m. weekends.

After Hours Visitors

Sometimes after-hours or overnight company may be beneficial for the patient. The patient’s nurse can be helpful in determining when this may be appropriate. Because situations change frequently, after-hours visits can be re-evaluated on a daily basis.

To provide a safe and secure environment, we ask that before 8 a.m. and after 8 p.m. visitors enter the Dixmyth Avenue Lobby from the Visitors Garage, then use the intercom to contact the Security Department to request admittance to the hospital.

Hours and General Information

Visiting with Children

There are times a child’s visit can be beneficial to the patient, so we welcome young visitors. However, for their safety both physically and psychologically, as well as for the safety of our patients, children under the age of 14 are discouraged from visiting in the critical care area. If you feel there are exceptions, special arrangements must be made with the nurse caring for your family member prior to visitation.

Because we are concerned about the health and safety of your children, we ask that you consider a few tips related to their visit:

  • Hospitals need to be quiet places to allow for rest. Please consider the child’s age and normal activity level. Young children enjoy being active. Being confined to a patient room could be difficult.
  • Hospitals are not easily able to accommodate sleepy children. Therefore, if you visit with a child, please consider his or her nap time. A well-rested child will be much happier during the visit.
  • Hospitals are filled with people who may be more susceptible to germs, and young children are more likely to pick up germs. Because of this, please make sure your child is healthy prior to visiting. As a general rule of thumb, if the child has a temperature or a rash, a visit to the hospital should be postponed. Children who have been exposed to communicable diseases may be restricted from visiting. Remember that good hand washing is the first and most important line of prevention in spreading diseases.
  • Children always should be supervised closely while in any area of the hospital and remain in the physical presence of an adult (other than the patient).

Tobacco Use

To provide a safer and healthier environment for all, Good Samaritan Hospital is a designated tobacco-free/smoke-free campus. Use of tobacco and smoking products while in the hospital as well as the surrounding grounds is prohibited.

Website for Patients, Families and Friends

Good Samaritan Hospital is helping loved ones stay connected through CarePages, now offered to all patients at no cost. In just a few minutes, a patient or loved one can create a customized, personal CarePages website, designed to improve communication among family and friends during a health event.

The patient or loved one can update the CarePages website to include condition information, photos and more. There is also a message board for visitors to leave messages of support. Families may find CarePages easier than making and receiving multiple phone calls each day.

Wireless Internet

TriHealth provides free wireless Internet throughout our hospitals and other medical facilities. While on campus, use the wireless Internet settings on your computer or mobile device to locate trihealth_public from the list of available wi-fi networks.

While most websites are accessible through our free wireless Internet service, we will filter sites that conflict with our values, such as pornographic or gambling sites. At TriHealth, our values include respect for all people, stewardship, service excellence for all customers, response to community needs, respect for our spiritual heritage and valuing differences.

Technical support is provided 24 hours a day by Road Runner Business Class by calling 866 536 7676. The TriHealth support code is 09-000666.

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