Financial Assistance FAQs

What is the status of my Financial Assistance application?

Processing of applications can take up to six weeks. If you would like to check the status of your application, please contact us by phone, (513) 853-4390 or by email. 

Thank you for submitting your application. We’re carefully reviewing it, and the process may take up to six weeks. Once eligibility has been determined, we’ll notify you directly. If you’d like an update at any point during the process, we’re here to help—just give us a call at (513) 853-4390 or email us at THHCAPFinAsst@TriHealth.com. Our team is available Monday through Friday, from 8:00 AM to 4:30 PM.

Who should I include in my household on the Financial Assistance application?

• Self
• Spouse (regardless of whether they live in the home)
• Parents (if child is the patient)
• Patient’s children under the age of 18 (natural or formal adoption), living in the home

What types of income should be included on my Financial Assistance application?

Can my family use the same application for all members of the household?

No, each individual patient will need to submit an application for the services they receive.

Do I need to submit a new financial assistance application for each visit?

Each application will be active for 90 days from the date of the initial outpatient service. A new application is needed for each inpatient admission.

Does the financial assistance application apply to my physician bills?

Yes, if your physician is a TriHealth provider and the services are received at a TriHealth facility, those charges are eligible for financial assistance. However, charges from providers listed on the non-covered provider list are not eligible. 

• Non-Covered Providers List
• Non-Covered Providers List (Spanish)