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Paperless Statements

Go Paperless: View Your TriHealth Statements Anytime in MyChart

Paperless statements are available via MyChart starting August 12, 2026. Paperless statements offer TriHealth patients a more secure, convenient and eco-friendly way to view your statements.

Starting August 12, 2026:

  • Patients who create a new MyChart account will be automatically enrolled in paperless statements. If you prefer to receive paper statements, you can easily update your preference in MyChart at any time.
  • Existing patients with a MyChart account will continue receiving paper statements unless they choose to switch to paperless statements. You can opt in to paperless statements through your MyChart account for a more convenient and secure way to view and manage your bills.
View Paperless Statements via MyChart

MyChart patients who are set to receive paperless statements will receive an email or text notification that a statement is ready for viewing in the MyChart portal. To view your paperless statements, log in to your MyChart account and select Billing.

You can access your MyChart account by visiting TriHealth.com/mychart or through the MyChart app.

How to Opt In to Paperless Statements

To opt in to paperless statements, log in to MyChart and select the Billing page to adjust your paperless preferences. Click here for step-by-step instructions to opt in to paperless statements.

How to Opt Out of Paperless Statements

Patients may choose to opt out or opt in to receive paperless statements at any time. Log in to MyChart and select the Billing page to adjust your paperless preferences.

Frequently Asked Questions

Questions?

If you have any questions about payment plans, refunds or disputes, please call (513) 569-6117