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TriHealth SMS Texting Terms and Conditions

When you opt in for text messages from TriHealth hospitals, facilities, and providers, you are signing up to receive text messages related to your relationship with us, including updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.

You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages about the appointments, billing, and/or other related communications related to your care that you opted out from. If you want to join again, sign up using MyChart or text HELP to the number for instructions.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at (513) 569-1900 or email MyChart@TriHealth.com for help.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

Our Privacy Policy is Privacy Statement | TriHealth. Contact us at (513) 569-1900 or email MyChart@TriHealth.com for help.