Frequently Asked Questions

Can I use it for my child?

Yes, ages 2 and up. TriHealthNow has pediatricians, Primary Care Providers, and Emergency Physicians on-call 24/7/365. Although, a parent or guardian must be present at the time of care.

What can be treated?

TriHealth doctors can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including:

Allergies
Arthritic Pain
Asthma
Bronchitis*
Colds and Flu
Diarrhea
Infections
Insect Bites
“Pink eye” or Conjunctivitis

Rashes
Respiratory infections
Sinusitis
Skin inflammations
Sore Throats
Sprains and Strains
Urinary Tract Infections
Vomiting
Other non-emergency conditions**

*Adult patients only
**Some conditions may be adult only

How does it work?

Simply download the TriHealthNow App, enroll for free, request a consult, provide medical history and pay for the consult.

Request a consult – Open the TriHealthNow App and request a consult, provide medical history and pay for the consult.

Talk to a doctor – Within minutes, a state-licensed doctor reviews your medical history and contacts you via phone or video based on your choice.

Pick up prescription – The doctor discusses the issue with you, answers questions and recommends next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice.

If you carry TriHealth medical insurance, click here for the reimbursement process for TriHealthNow visits.

How is your privacy protected?

TriHealthNow ensures your visit is HIPAA compliant and encrypts all visits. This means your information is protected from anyone outside your room.

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