The Pharmacy Leadership Team of TriHealth embraces and acknowledges each team member’s right to work-life balance, emotional and physical well-being, and the avoidance of undue stress related to the work environment. TriHealth Pharmacy Residency Programs, their respective RPDs, and members of the RAC further endorse ASHP’s initiative Well-Being & You and the National Academy of Medicine (NAM) Action Collaborative on Clinician Well-Being and Resilience. All members of this residency program share the sentiment of ASHP and NAM that a healthy and thriving clinician workforce is essential to ensuring optimal patient health outcomes and safety.
In addition to permitting residents to utilize all accrued paid time off during the residency year, residents have access to formal and informal health and wellness programs as a team member of TriHealth. Services and programs available to all TriHealth pharmacy residents include, but are not limited to:
- Personal wellness programs
- Access to on-site health & fitness centers
- Health and wellness coaching
- Guided meditation sessions
- In-person and telephone counseling
- Referral programs to specialized care and community-based resources
- Access to a 24-hour crisis line
- Enrichment and educational seminars
- Free financial counseling
- Free legal consultations
- Full access to the TriHealth Employee Assistance Program
Employee Assistance Program
All pharmacy residents have full access to the TriHealth Employee Assistance Program (EAP). TriHealth EAP is an employer-sponsored program of the Corporate Health Services Division of TriHealth, Inc. The TriHealth EAP has locations throughout Greater Cincinnati for our team members and their family members, and more than 2,100 licensed affiliate counselors in all 50 states and Puerto Rico. They can be contacted at any time at (513) 891-1627 or toll-free at 1 (800) 642-9794.
TriHealth EAP was established in 1984 as a division of Bethesda Healthcare, Inc. in Cincinnati. Bethesda later merged with Good Samaritan Hospital and became TriHealth. TriHealth EAP now provides services to more than 200 companies both locally and nationally with more than 150,000 people eligible for services.
More information about TriHealth EAP can be found here: TriHealth | Concern Services
Resident Burnout & Awareness
Stress and burnout are common among healthcare workers and trainees, but extremely uncommon within our residency programs. The orientation period of each residency year includes resident review and discussion of industry leaders’ resources on residency well-being and resiliency, in addition to a review of TriHealth EAP resources. At the conclusion of the orientation period, residents are encouraged to Take the Pledge of ASHP to combat burnout.
The primary resources reviewed with residents come from ASHP’s Well-Being & You campaign, and the National Academy of Medicine’s Action Collaborative on Clinician Well-Being and Resilience. Additional information about these initiatives can be found online:
- ASHP Well-Being & You: https://wellbeing.ashp.org/
- NAM: https://nam.edu/initiatives/clinician-resilience-and-well-being/
Preceptors and RPDs of GSH take burnout seriously and are cognizant of manifesting signs and symptoms within residents. In addition to the physical and emotional stress which can result from the demands of residency training, our preceptors acknowledge if burnout is reached, resident ability to learn, apply, and engage in their own development is significantly diminished. As such, we challenge residents to become self-aware of their own personal signs of overwork and exhaustion. If a resident self-identifies potential burnout, they are strongly encouraged to speak with their RPD and mentor/ advisor and utilize any of the available resources of the TriHealth EAP, without fear of repercussions. This discussion will initiate a thorough review of resident duty hours, pending work assignments and deadlines, and other conflicting obligations. Subsequent to this review, a customized plan will be developed through a collaborative effort by the RPD, preceptors, and resident to alleviate any undue stress from the residency experience.
The RAC dedicates at minimum one meeting annually to the review of emerging strategies and literature about resident resiliency and well-being. Further, as part of each preceptor’s continuing development plan, continuing education is required. Preceptors are strongly encouraged to seek out and complete continuing education related to clinician resiliency and well-being. Finally, RPDs of residency programs have taken the ASHP Well-Being & You pledge to combat burnout. Preceptors of the program are also encouraged to do so. https://wellbeing.ashp.org/Take-The-Pledge.
Each residency year concludes with the incoming/outgoing resident social, hosted by RPDs and attended by most preceptors, several other members of the pharmacy department, and even medical residents. This social is designed to both welcome new residents to the TriHealth pharmacy family and to celebrate the successes of outgoing residents. This informal event has become a tradition of the department and is greatly anticipated each year. Additionally, several other social events are planned throughout the residency year for the department as a whole, and residents are always welcomed.