Download and print your forms before your appointment to save time when you get to our office.
These patient education materials will help you prepare for your procedure.
Your doctor reviews all radiology exams (MRI scans, CT scans, bone scans, etc.) and other tests and discusses the results with you during your follow-up appointment. Should results indicate a need for more urgent attention, we will contact you directly.
Please request prescription reﬁlls or medication changes during regular office hours to allow the doctors necessary access to your medical records. Prescriptions for pain medication cannot be reﬁlled after hours or on weekends.
Injuries don't always occur during business hours. That's why a doctor remains available after regular office hours for emergencies and to answer your urgent questions.
Simply phone us at 513 246 2300, and our service will immediately contact the physician on call. We ask that you make routine calls during office hours, so our on-call doctor can devote his or her time strictly to emergencies.
Co-payments are expected at the time of service unless you have made payment arrangements with our billing office (513 246 2300) prior to your appointment. For your convenience, we accept American Express, Discover, MasterCard, and Visa.
Please know the details of your insurance policy. It is your responsibility to make sure that we are in the approved provider panel for your insurance company so that you do not incur any additional out-of-pocket expense. Prior approval is frequently needed for surgery, MRI testing or physical therapy. Have your insurance information and card available during your visit and be sure to inform our receptionist of any changes in your insurance coverage.
Please feel free to inquire about specific payment policies or billing procedures. You may reach a billing specialist by calling 513 246 2300 Monday through Friday from 8 a.m. - 5 p.m.
Will you share results with my family doctor?
Keeping your primary care physician informed about your treatment is crucial for coordinated care. It’s why we send a complete consultation letter, along with copies of your test results, to your referring physician. If you were not referred to our office by another physician, but would like us to supply your doctor with your treatment details, just let us know.
Are your physicians board certified?
All of our physicians are required to be “board eligible” or “board certified” in their individual society and specialty. Board eligibility means they are in the process of completing certain clinical requirements prior to receiving their certification. When eligible, each physician is required to obtain board certification. Our physicians regularly attend continuing medical education courses and conferences to stay up-to-date with the latest available treatment options.