TriHealth EAP has a formal quality assurance program to maintain superior customer service and the finest clinical care. Our quality assurance program is comprised of the following components:
- Confidentiality
- Employee Selection and Training
- Clinical Supervision/Treatment Plan Review
- Chart Audit
- Access/Availability
- Emergencies
- Utilization History
- Client Satisfaction Measurement
- Continuous Quality Improvement
- Policy and Procedures