THIS SERVICE IS ONLY AVAILABLE TO TRIHEALTH EAP CONTRACTED COMPANIES AND THEIR EMPLOYEES AND FAMILIES.
If this is a behavioral health emergency, call 9-1-1 or go to your nearest emergency room. If your situation is serious or urgent, please call us at 513-891-1627 or 1-800-642-9794. We are available to employees and family members of our contracted companies 24 hours per day, 7 days per week. This service should not be used for assistance with crises.
In accordance with the Ohio Administrative Code, Chapter 4757-5-13 Standards of practice and professional conduct: electronic service delivery (internet, email, teleconference, etc.) and the Ohio Counselor, Social Worker and Marriage and Family Therapist Board, Request-A-Counselor®is NOT an internet counseling service. This portal may be used to request the name and contact information of a clinician who will provide counseling through your EAP benefit and an authorization for those services. You must call the clinician to schedule a counseling appointment. If you have a special request or considerations that cannot be addressed by using this form, please call us at 513-891-1627.
In using Request-A-Counselor®, I understand:
The TriHealth EAP Request-A-Counselor® service allows you and TriHealth EAP staff to send and receive encrypted email messages. By providing an email address, you are giving permission for information to be sent from TriHealth EAP to your email address. When you elect to provide personal information to us, in no case will we sell, license or transmit that information to any outside entity for any reason, with the exception of the authorization for EAP counseling services. TriHealth EAP will internally use the personal information you voluntarily submit to register you for services in our electronic health record.
Your email address will not be retained for secondary purposes. A copy of your email communications with Request-A-Counselor® will be retained as a part of your electronic health record. The use and disclosure of your personal information is in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and Ohio law.